
Try a newer (and preferably shorter) USB cable.Try turning your scanner off and back on again and rebooting your computer - then run VueScan again.Try running VueScan and use the “File | Default options” command - then see if the problem goes away.Make sure you’re using the newest version of VueScan (check.Selecting a region changes the language and/or content on are some things you can do to solve problems with VueScan: If you are prompted to restart the computer, restart the computer as per the onscreen messages.After a moment, the computer will automatically install the TWAIN Driver or WIA Driver or the user may be presented with an installation wizard.Prepare the camera for communication with the computer. Attach the supplied USB cable to the computer’s USB port and the camera’s Digital Terminal.WIA Driver: Users of Windows 2000 and Windows XP must first log in as Administrator to install programs. Follow the on-screen instructions to install the available updates.Select the Apple menu and then select Software Update.(*Not all products have an Ethernet port.) Use your product's control panel to establish the Wi-Fi connection. If you're using a wireless connection and your printer is not connected to your router, you'll need to connect your printer to your router.If you're using a wireless connection and your printer is already connected to your router, make sure it is powered on.

If you're using a USB or Ethernet* connection, connect the printer/scanner to your Mac and make sure it is powered on.

ICA driver: The latest ICA Scanner Driver for this product is available only via Apple's Software Update.

In those scenarios, all the scanner operations can be accessed by the available driver. Note: In some cases, the scanners may not have both the TWAIN and Native scanner drivers.

Native drivers are either automatically downloaded on the system or the user must download and install them manually from scanner manufacturer’s website.
